Research projects

Talk to your customers with our help.

You describe who you need to hear from. We match a researcher who can reach them, design the study, and send you what came back. Most projects finish inside three weeks.

Study types

Six kinds of work. One way of pricing them.

01

Street intercepts

Short structured conversations with people outside a store, on campus, or at an event. Best for first reactions and quick volume.

02

In-store visits

A researcher visits the places your customers work or shop and records what they see and hear.

03

Customer interviews

Scheduled conversations with people in your target market, recruited and run for you, written up.

04

Product testing

Target users put through your actual product on a standardized protocol, recorded and scored.

05

Specialist interviews

Professionals who are hard to reach: procurement managers, clinicians, brokers. Matched on verified access.

06

Field marketing

Researchers pitch your product face to face to the people it is for, then report back the reactions and objections they heard.

Pricing

One price. A researcher's day.

You book a half day or a full day of a matched researcher and the price covers everything: their time, their travel, the write-up, and whatever your participants are paid for sitting down with them. What moves the price is who the study has to reach. Stopping people outside a store is not the same job as getting a hospital's procurement lead on a call. FOLIO sets the tier when the project is scoped and it is on the listing before anyone applies.

Interviews and product testing

TierWho the study reachesHalf dayFull day
1General public. Shoppers, commuters, students, event crowds, app users$325$650
2Defined consumer segments. Parents of young children, recent movers, diaspora senders, gig drivers, small business owners$490$975
3Workplace generalists. Marketers, recruiters, retail managers, teachers$650$1,300
4Licensed and technical professionals. Engineers, accountants, clinicians, lawyers, pharmacists$780$1,560
5Decision makers and regulated buyers. Procurement, compliance, hospital administrators, CTOs, fund managers$1,040$2,080

Per researcher. A full day is six sessions at tiers 1 to 3 and four at tiers 4 and 5, because senior people are harder to book and talk for longer. The session count is on your listing.

Intercepts, in-store visits and field marketing

TierWho the study reachesHalf dayFull day
1General public. Shoppers, commuters, students, event crowds$130$260
2Defined consumer segments. Diaspora senders, gig drivers, small business owners, parents of young children$195$390
3Workplace generalists, reached in the places they work$260$520

Cheaper because nobody is booked in advance and nobody is paid for their time. Volume is the trade: a field researcher has a few hundred conversations in a day, not six.

Sign-up bonuses on field work

On field marketing projects the researchers earn $10 for every sign-up they bring in, on top of the day rate. You set the cap when the project is scoped and it is shown to researchers before they accept, so your exposure is fixed and they know the ceiling. Interview and testing projects carry no bonus, because the quality of a session is not something to pay piece rates on.

What a project costs

Six interviews with people who use your app, one researcher, one full day

Tier 1. $650.

Seven researchers at a community event, one full day

Tier 2 field work. $2,730, plus sign-up bonuses to your cap.

Four interviews with compliance leads, one researcher, one full day

Tier 5. $2,080.

Nothing is added later. Participant payments, travel and write-up time are already in the number.

How it runs

Five steps, and you are only in two of them.

Scope

You describe the audience

Who they are, what you want to learn, how many sessions. The Research Assistant turns it into a brief.

Match

We find who can reach them

Researchers name their qualifying contacts before applying, through their own networks or their university's. You pick from the shortlist.

Field

Sessions run

Recordings and notes appear in your dashboard as each one finishes.

Analyze

We code the output

Transcripts coded and scored, and reviewed by FOLIO before anything reaches you.

Deliver

You accept and pay

Seven days to raise an issue before the payout clears to the researcher.

Our researchers are at universities, which is worth more than it sounds. Reaching a nurse, a procurement manager, a recent graduate or a small business owner is expensive to buy and straightforward for someone whose campus, alumni network, faculty and placement employers already contain them. Name the audience and we will tell you honestly whether we can reach it before you spend anything.

Common questions

Who actually runs my study?

A trained researcher matched to your audience, working on FOLIO's method and tooling, supervised by us. Every output is reviewed before it reaches you.

What does FOLIO take?

The prices above are all-in. They cover the researcher's stipend, whatever your participants are paid, and FOLIO's 30% on top of both.

What if the work is poor?

You have seven days after delivery to raise an issue. Nothing is released to the researcher until you accept.

Can I design the study myself?

Yes. The Research Assistant drafts the brief as soon as you post a project. The full study design tools open once the project is funded.

Post a project

Tell us who you need to hear from.

We come back within two business days with a brief, a matched researcher, and a price. Nothing is charged until you approve all three.

Leave blank if you want us to recommend one.

Post your first project

Describe the audience and set a budget. You see matched researchers before you commit a dollar.