Research Assistant

It knows how studies are supposed to be run.

Trained on standard market research methods and on every study FOLIO has run. Give it your audience and what you are trying to learn, and it builds the instrument. Then it stays with whoever is doing the work.

Study design

Open to companies and researchers.

Turning a vague question into something a session can actually answer.

Pick the method

"I want to know why buyers stay with an incumbent vendor." It tells you that is a switching-behaviour question and why hypotheticals will not answer it.

Draft the guide

A timed discussion guide with probes under each question, built for the audience you named.

Screen properly

Criteria that keep the wrong people out, written so a researcher can apply them on a call.

Size the study

How many sessions before the answers start repeating, for this audience and this question.

Field scripts

Seven people, one pitch.

A field campaign puts several students in front of strangers on behalf of a company that is not theirs. Without a script the company gets several different pitches and several different claims. Give it the company's website and the brief, and it writes the pack everyone reads before the shift.

The pitch

Thirty seconds, under seventy-five words. What it is, what is different, what it costs, in that order.

Objection responses

The five objections every field team hears, each written in the person's own words with a reply under thirty words.

Q&A with sources

The factual questions a stranger asks, each answer carrying where it came from, so students can say so and we can check it.

Do not say

The claims no student may make, written as sentences and signed off by the client before anyone goes out.

Generate a field script pack

Takes about two minutes. The pack comes back in the FOLIO field script format, ready for FOLIO review before it reaches the team.

Leave blank and we will read it from the site.

How a student recognises one of them in the setting.

The event, store, campus or street, and the date.

One action. For example: downloads the app and sends a first transfer.

Rates, speed, comparisons, regulatory status. Anything here goes into the Do not say section.

Fieldwork

Researchers only, during the session.

Stop leading the answer

Paste a question, get it rewritten so it does not hand the participant their response.

One-word answers

What to ask next when someone is giving you nothing.

Before you start

Recording, consent, and what to say in the first ninety seconds.

Money questions

How to ask about budget and price without the person shutting down.

Analysis

Researchers only, after the sessions.

Code the transcripts

Tags what each participant said against the study's questions and shows what repeats.

Test your findings

Which claims are strong enough to put in front of the client, and which are one person's opinion.

Write it up

Drafts the summary in FOLIO's findings format, reviewed by us before delivery.

Access

Who sees what.

Companies

Study design

The Research Assistant drafts your brief when you post a project, before you commit a budget. The full study design tools open once the project is funded, so you can shape the study you are paying for.

Researchers

All four

Study design, field scripts, fieldwork and analysis, for the duration of every project you are assigned.

Try it on a real question

Post a project and the Research Assistant drafts the brief before you commit a budget.